How to Create a Short Link with CCAI

Date: July 21, 2022

Author: Andreas Garcia

1. Navigate to Cloud Contact AI

2. Click on INBOX

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5. Type “”

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6. Click on Save

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When you send the short link to your users in an Email or SMS with CCAI, when your user clicks on the Short Link, they’ll be taken to the initial URL that you specified. In addition, in the Admin console of CCAI, you’ll be able to you how many people have clicked on the short link.